Privacy Policy

PERSONAL DATA PROTECTION POLICY Saitech Doo SKOPJE

1. PRIVACY INFORMATION

Saitech respects your privacy and we are committed to protecting your personal data. The Personal Data Protection Policy (in the section: Policy) defines the ways in which we collect personal information, the purpose for which we collect it, the security measures we use to protect the people with whom we share it, and your privacy rights. This policy applies to:

• all users of our website www.metricity.mk
• all users of the Metricity platform - Meet your client

2. PERSONAL DATA MANAGEMENT

This policy applies to all personal data collected and stored by Saitech Doo Skopje, with ul. Mitropolit Teodosij Gologanov 54/1-4, Skopje - Center, Center. As a data controller, Saitech is responsible for the processing and storage of your personal data. If you have any questions regarding the use of this policy or the exercise of your rights under this Policy, please contact us at any of the following contacts:

• info@metricity.mk
• +389 76 445 302
• Saitech DOO Skopje, ul. "Rajko Zhinzifov" no.18-1/2, Skopje - Centar, Centar.

Saitech acts as a processor in relation to the users of the services it offers (for example, the Metricity platform - Meet your client).

3. BASIC TERMS

Here is an explanation of the basic terms we use in our policy. Each definition defined below has its purpose in this Policy, which is defined in a specific chapter.

• Personal data is all information that can identify an individual (for example, name, surname, email address, telephone number, etc.).
• Processing means the collection, storage, access and other forms of use of personal data.
• The EEA is the European Economic Area, which identifies all EU Member States, Iceland, Norway and Liechtenstein.

4. PROCESSING OF PERSONAL DATA

At Saitech, we process your personal data exclusively on the basis of clearly stated purposes, in a secure and transparent manner. We collect your personal data when you provide it (for example, by using our website or by using the Metricity-Know Your Customer platform). We also collect your personal data using cookies on our website. You can read more about the use of cookies in Chapter 7 of this Policy.

4.1 Types of personal information we collect

Saytech may collect the following data or type of information:

• Basic personal data for concluding an Agreement for using the software platform (name, surname, phone number, email address, position in the company you work for)
• Other data for the implementation of an Agreement for using the software platform (Name, Surname, Father's name, EMBG, Date and place of birth, Country and place of birth, Address of residence, ID card number, Issuing authority, Expiration date, Country of ID card, Passport number, Country of passport, Expiration date, Contact address, Phone, Email, Employment status, Employer, Employer's address, Employer's activity, Products used, Distribution channel)
• Information about your computer (IP address, device type, browser type)

Saytech carefully protects the principle of the minimum amount of data provided for by law, so we collect only the information that is necessary, relevant and limited to what is necessary for the purposes for which it is processed. The purposes for which we collect personal data are defined in Chapter 4.3. of these policies.

4.3 Purpose of processing

Saytech will process your data only for specified, explicit and legitimate purposes. We undertake not to process your personal data in a manner that is incompatible with the purposes defined in this Policy. The purposes for which we may use your personal information are defined below. Saytech may use your personal data for one or more of the identified purposes. The purposes for which we will use your personal data are as follows:

• To conclude a contract with a Client and register on the Metricity platform - Get to know your client, the following personal data is necessary: ​​(name, surname, phone number, email address, position in the company you work for)
• To fulfill the obligation under the Contract - Search for Public Function Holders, Negative News and Lists of Convictions, the following personal data is necessary (name, surname and country)
• To fulfill the obligation under the Contract - Identification of a client profile, the following data is necessary (name, surname, date and place of birth, residential address, contact address, EMBG, ID card number, issuing authority, date of validity, country of ID card, passport number, country of passport, date of validity)
• To fulfill the obligation under the Contract - Assessment of the risk of money laundering and financing of terrorism, the following data is necessary (Name, Surname, Father's name, Date and place of birth, Country and place of birth, Address of residence, Contact address, Work status, Employer, Address of employer, Employer activity, Products used, Distribution channel)
• To fulfill the obligations of the Regulation on Technical Organizational Measures for Secrecy and Protection of Personal Data – Monitoring and Logging, the following data is necessary (IP Address, Device Type, Browser Type)

4.4 How long do we store your personal data

Your personal data is stored in accordance with applicable laws and (i) only as long as is necessary to achieve the purpose for which the data is processed or (ii) for a statutory period for the period necessary for the performance of the contract, including all warranty periods and deadlines within which it is possible to establish any contractual claims (e.g. 30 days from the fulfillment of contractual obligations). Personal information obtained on the basis of the Contract will be affected for the entire duration of the Contract or until the Contract is terminated. (for more information on withdrawal of consent, see Section 9 of this Policy). Personal data for which the retention period has expired (e.g., termination of the Agreement, etc.) will be deleted, destroyed or anonymized in such a way that the use of the personal data is no longer possible. If you require additional information on the retention period of your personal data, please contact us at any of the contacts defined in Section 2 of this Policy.

5. PROTECTION OF YOUR PERSONAL DATA

In order to protect your personal data, Saitech has adopted appropriate technical and organizational measures that include:

• regular and effective updating of the software and computer equipment where we store your personal data,
• providing access to personal data,
• support,
• education of employees who process personal data at work,
• informed and careful work when choosing a person who processes your personal data,
• supervises employees and other persons who process your personal information, including auditing, monitoring and taking appropriate measures in the event of any security incidents that prevent or limit the occurrence of damage to personal data.

At Saitech, we protect your personal data from unauthorized processing and / or access, from unauthorized loss, destruction or damage. We take all measures according to our technological capabilities (including the costs of implementing certain measures) and assess the impact on your privacy. In the event of a personal data breach, Saitech will notify the competent supervisory authority of any such breach without delay. In the event of suspicion that a criminal offence has been committed, Saitech will file a report of the breach with the police and the competent prosecutor. In the event of a data breach that may pose a high risk to the rights and freedoms of individuals, Saitech will notify you without delay of such an event.

6. PROCESSING OF PERSONAL DATA

Your personal data, which are used only to achieve the purpose for which they were collected, may be provided to certain third parties as defined below and they are allowed to access and review them. All users with whom we share personal data may process the data only for the purposes for which they were collected. All users are also required to comply with applicable laws, as well as the provisions of the personal data protection policy. We personalize your personal data with:

• 1.Business partners who help us with remarketing, we use Google AdWords and Google Analytics.
• 2.Other contractual partners who take care of the needs of Saitech (accounting services, law firms, etc.).
• 3.Partner companies who help us in providing our services.
• 4.When required by law (e.g. tax authorities, courts, etc.).

Your personal data may be transferred to third parties (defined above) outside the European Economic Area (EEA), where this information may be processed by us and by third parties. For each transfer outside the European Economic Area, we will take additional measures to ensure the security of your personal data. Such measures mainly consist of agreements with third parties to establish mandatory data protection regulations, checking the existence of approved certification mechanisms that meet our data protection standards and concluding appropriate contractual obligations governing the protection of personal data.

7. COOKIE POLICY

WHAT ARE THEY?

Cookies are small text files that most websites store on devices that users access the Internet to identify the individual devices that users use when accessing the website. Their storage is under the full control of the user's browser – which can stores or disables the storage of cookies on request. Cookies are not harmful and are always limited. We use cookies to provide good web services, a better user experience and statistics on visits. The interaction of web users and websites is faster and easier with the help of cookies. With them, the website remembers the options and experiences of the individual, saving time and making browsing more efficient and enjoyable. Cookies are not harmful and time-limited.

WHAT ARE THEY USED FOR?

Cookies are essential for providing easy online services. The interaction of web users and websites is faster and easier with the help of cookies. With them, the website remembers the options and experiences of the individual, saving time and making browsing more efficient and faster. Some specific examples of using cookies:

• For a better user experience, we adapt visitors to view content with past visits,
• to recognize your device (computers, tablets, mobile phones), allowing you to customize the display of content on your device,
• to track visits that allow you to check the efficiency of content rendering and the relevance of your ads and to continuously improve your website,

LIST OF COOKIES:

• 1.NECESSARY COOKIES

These cookies allow you to use the necessary components for the proper functioning of the website. Without these cookies, the services you want to use on the website cannot function properly. 2. EXPERIENCE COOKIES These cookies collect information about how users behave on the website, in order to improve the website experience (e.g., which content you visit most often on our website). These cookies do not collect information that could identify the user. They only check whether using the site is a pleasant experience. 3. FUNCTIONAL COOKIES These cookies allow the site to remember some of your selected options (such as language, region) and offer advanced, personalized features. These cookies can enable tracking of your activities on the website. 4. ADVERTISING COOKIES These cookies are most often used by advertising companies and social networks (third parties) to show more targeted ads, limit the repetition of ads or measure the effectiveness of their campaigns. These cookies can track your online activity. 5. SURVEILLANCE COOKIES You decide for yourself whether to use cookies. You can always delete cookies to remove your identification on the Internet. Similarly, you can set most browsers not to save cookies. We recommend that you review the information about the options of each browser.

• Internet Explorer
• Chrome
• Firefox

On our site we use cookies that allow us to improve and optimize our website, giving you a better user experience. Cookies are simple text files that some web pages store on your computer through the browser and store some of the non-personal information. The use of cookies allows us to customize individual online content to make the user more attractive. In addition, we also conduct an analysis of the use of the website, which allows us to improve our website and make it more pleasant for our users. Some cookies are necessary, because without them the website cannot function properly, you can refuse all other cookies. We use necessary cookies to store statistics on the use of our website and to store the information required to fill in the contact forms provided on our website. With the necessary help, we also use other cookies on our website, which allow us to better understand our users and provide tailored advertising based on the data collected. Rejecting the use of cookies may cause the functionality of certain content or features of the website to be impaired (this includes customizing the website to make it more interesting and engaging for the user). To see all cookies, see the table at the end of this section. On our website, in addition to our own cookies, we also use cookie providers (third-party cookies): Google Analytics, Google AdWords, Google Analytics Ad Extension (all cookies are managed by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA), Hotjar, ActiveCampaign ( LLC, North Dearborn Street, 5th Floor, Chicago, IL 60602) AdRoll (AdRoll Inc. 972 Mission Street, San Francisco, CA 94103), Facebook Custom Audience and Facebook Remarketing (Facebook Inc, 1 Hacker Way, Menlo Park, CA 9420). You can opt out of all third-party cookies on our website. aches listed above, or delete them in your browser.

• To delete a Google Analytics cookie, set your browser to reject cookies with the “pum” extension
• To delete a Google AdWords cookie, set your browser to reject cookies with the “www.metricity.mk” domain
• To delete the Google Analytics cookie ad extension, set your browser to reject cookies with the “.
• To delete a Hotjar cookie, set your browser to reject cookies with the “_hjIncludedInSample” domain
• To delete an ActiveCampaign cookie, set your browser to reject cookies with the “_form_” domain
• To delete an AdRoll cookie, set your browser to reject cookies with the “_te_” domain

We remind users that the above-mentioned providers may collect certain personal information that is not related to the collection of data by Siteh. Such separate collection of personal information is not covered by this Policy, but is defined in the privacy policy of each provider. cookies. More information on third-party cookie protection is available in the privacy policy of each third-party provider:

• Google
• Hotjar
• ActiveCampaign
• AdRoll
• Facebook
• LinkedIn

Sitech uses certain plugins from other providers, including Facebook and LinkedIn, on its website. For this purpose, both providers use cookies that you can opt out of in your browser. The policies for using these plugins are defined by the security policies of each service provider and are available at the links listed above. Cookies on www.: PHPSESSID A cookie set by PHP, which contains the session code and lasts until its end (until the browser is closed). It is necessary for finding a location. It does not contain any personal data. _ga _gat These cookies are set by Google Analytics to report visits to the site. Some last until the end of the session, some longer. They are not mandatory and do not contain any personal data. complianceCookie A cookie that informs you about how The website uses cookies. It lasts for 14 days and guarantees that the notification is no longer displayed at this time.

8. WEB DATA AND ACCESS TO SOCIAL NETWORKS

In its work, Saitech also uses social media, such as Facebook and LinkedIn. Facebook and LinkedIn operate in accordance with their terms of use and policies that define the use of personal information of their users. We remind users that they are solely responsible for all issues on social media. Saitech does not assume responsibility for the activities of social networks.

9. RIGHTS OF INDIVIDUALS

For the processing of your personal information, the following rights are described below:

• Access to personal data: You may request Saitech to access your personal data and the processing of information (the data it processes and when).
• Correction of personal data: You may request Saitech to correct or supplement incomplete or inaccurate information that we process about you.
• Restriction of processing of personal data: You can request Saitech to restrict the processing of personal data (for example, to fully verify the accuracy of your personal information).
• Deletion of personal data: You can request Saitech to delete your personal data (deletion may not delete detailed personal data, which are used for legal purposes or by the contractual relationship).
• Printing of personal data: You can request Saitech to provide you with your personal data, we can intervene in the structure, usability and readable form.
• Withdrawal of consent: You have the right at any time to withdraw consent to the use of your personal information that we collect and process based on your consent. Consent can be terminated in any of the ways specified in Section 2 of this Policy. Withdrawal of consent has no negative consequences, but Saitech may not be able to provide you with certain services due to your withdrawal of data.
• Objection to processing of personal data: You have the right to object to the processing of personal data for direct marketing purposes or for the transfer of personal data to third parties for direct marketing purposes. o You can also lodge a complaint when your data is used for direct marketing using own or individual bidding (“profiling”). You can lodge an objection in any of the ways defined in Section 2 of this Policy.
• Right to data portability: You have the right to have access to the personal information you have shared with us. The data will be delivered in a structured, commonly used and machine-readable format. You have the right to transmit this data to a data controller of your choice. You have the right to transmit personal data directly to another controller, if this is technically feasible. .

You can access all rights by contacting us through any of the channels defined in Section 2 of this Policy. These contacts are also available if you need additional information about your rights. You have the right to file a complaint with an authorized person responsible for personal data protection. At Saitech, we take into account the speed and integrity of the personal data we process. Please notify us as soon as possible of any changes to your personal data at info@metricity.mk. The sooner you submit the change to us, the sooner we will provide correction or completion of your personal data. Saitech reserves the right to request certain personal data (such as name, surname, email address) for the purpose of identifying the individual, in case of exercising the rights under this section. Saitech reserves the right to request certain personal data (such as name, surname, email address) for the purpose of identifying the individual, in case of exercising the rights under this section.

10. FINAL PROVISIONS

Saytech may change this Policy. In the event of a change, we will notify you in advance. You agree that you agree to the new version of this Policy if, after the new version of this Policy comes into effect, you continue to use our website and other services defined in this Policy.